Protecting your property
Clear agreements, verified guests, and professional protection from day one.
Automated Pre-Check-In Protection
Before every arrival, guests complete a secure pre-check-in through our online portal. Expectations are set early, risks are reduced, and everything is clearly documented.
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Instant portal invite
Sent automatically after booking — no manual chasing.
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Smart reminders
The system follows up if steps aren’t completed.
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ID & booking verification
We confirm exactly who is staying before arrival.
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Legally binding e-agreement
House rules, occupancy, behaviour and liability agreed upfront.
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Damage deposit held securely
Clear protection in place should anything go wrong.
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Access released when complete
Check-in details are only released once all steps are done.
- House rules & respect for the home
- Occupancy limits
- Behaviour expectations
- Liability for damages
Damage deposits and financial protection
Alongside the agreement, we collect a damage deposit from guests prior to check-in.
In the rare event that damage does occur, we already have:
A signed agreement in place
A held deposit
Clear evidence to support any claim
This allows issues to be resolved quickly and professionally, without awkward conversations or delays — and without owners having to get involved.
The result is peace of mind and a clear process should anything go wrong.
Guest ID and verification
We also collect guest identification details before arrival.
This provides an additional layer of security and accountability, ensuring:
We know exactly who is staying in the property
Guests take greater responsibility for their behaviour
Bad actors are deterred before they ever arrive
For owners, this adds an extra level of comfort, especially for higher-value or family homes.
A system designed to prevent problems — not just react to them
These systems are built to stop issues before they happen. Clear agreements, verification, and deposits set standards early and protect your property quietly and professionally.
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Reduces misuse of the property
Clear rules and accountability discourage careless behaviour.
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✓
Discourages parties and rule-breaking
High-risk bookings are filtered out before arrival.
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✓
Filters out the wrong type of guest
Guests unwilling to verify or agree to terms never check in.
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✓
Protects the owner and the home
Deposits, agreements, and evidence are in place from day one.
Most problems are avoided long before check-in.