Protecting your property
Clear agreements, verified guests, and professional protection from day one.
Your property is protected before a single guest arrives.
Every guest who books is verified, contractually agreed, and financially secured — automatically, before check-in. You don't lift a finger.
Four checks. Every booking. No exceptions.
This is the exact process every guest completes before they're given access — the foundation everything else is built on.
Guest Details Collected
Full name, home address, phone number and email address, recorded before any booking is confirmed.
Property-Specific Agreement
Every guest signs a legally binding rental agreement, tailored where required — hot tubs, saunas, pools and other features.
Identity Verification
A valid passport or driving licence plus a live selfie confirm the guest matches their ID. Background checks available where appropriate.
Damage Deposit
A pre-authorised charge is placed on the guest's card, so costs are recoverable immediately if damage or breaches occur.
"No agreement signed, no deposit secured — no access given."
What happens when the deposit isn't enough?
A deposit covers a lot — but not everything. Here's what's in place for the situations it doesn't.
Insurance
"We take a £500 deposit — what if the damage is way above that?"
This is exactly why every property is required to have the correct contents insurance in place before we take it on. If damage goes beyond what the deposit covers, we file a claim through the insurance — so you're still protected either way.
Guest Liability
"What if a guest has an accident at the property?"
Every guest signs a bespoke agreement before arrival confirming we hold no liability for accidents on the property. Combined with the correct insurance already in place, you're covered from both directions.
Nothing left to chance — or to you.
Guests can't get check-in access until every step is complete. There's no chasing, no awkward conversations, and nothing for you to manage — the system simply won't let anyone in until your property is protected.
- Guided, mobile-first checklist
- Automatic reminders, zero manual chasing
- Available in the guest's own language
- Check-in access held until fully complete
Property security, monitored around the clock
Every property has, at minimum, a Ring doorbell — watching entry points and boundaries, never guest interiors, so your property stays covered without anyone's stay feeling watched.
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External coverage only
Doorbell and boundary cameras cover access points — never guest living spaces.
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Guest count enforcement
Booked for 8, but 20 show up? The camera means we'll actually know — and the guest's own E-agreement gives us the right to terminate the booking on the spot.
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Real-time motion alerts
Unusual activity is flagged the moment it happens, not discovered days later.
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Footage on hand if needed
If a damage claim or dispute ever arises, timestamped footage backs it up.
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Checked as part of every stay
Cameras and connectivity are confirmed live before each guest arrives.
Another layer of protection, running quietly in the background.
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18s ago
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Built to prevent problems — not just react to them
Clear agreements, verification, and secured deposits set standards early and protect your property quietly and professionally — long before check-in.
Fewer disputes
A signed, property-specific agreement removes ambiguity the moment something needs resolving.
Faster resolution
Deposits are already secured before arrival, so costs are recovered in days — not chased for weeks.
Higher quality guests
Verification alone filters out anyone unwilling to be identified or held accountable.
"Your property is protected the moment a guest books — not after something's gone wrong."